Connected vehicle technology can give dealers the edge they need to squeeze past the competition, survive shrinking margins and overcome the headwinds of the COVID-19 pandemic. With new car sales lagging, each customer satisfaction index (CSI) survey is even more crucial. After all, allocations of in-demand vehicles and bonus payouts from manufacturers can depend on

A New Reality Stay-at-home orders resulting from COVID-19 have impacted industries across the board. Organizations have had to find new and innovative ways to continue on with their businesses. Retail and sales industries that typically conduct their work in person have had to pivot in new and challenging ways in order to stay afloat. Car

Auto manufacturers continue to advance their vehicles with gadgets, music streaming, cameras, assisted driving and even the ability to order food from a car. While the connected car evolves, so has the customer. The average customer looking to purchase a car spends less time in an actual dealership (even less now with recent COVID-19 state

There are a variety of reasons for a vehicle to be stolen, and some scenarios are preventable while others are not. For instance, drivers can double-check that their doors are locked or park in well-lit spaces. But if a thief wants to take your vehicle, there’s little stopping them from doing so – even during

Auto theft doesn’t occur in a vacuum. As we’ve discussed in the past, auto theft is often a gateway crime, or the starting point for the commission of other crimes. Many times, the recovery of one stolen vehicle leads law enforcement to a number of other stolen assets. Whether it’s other cars, construction equipment or

According to the National Insurance Crime Bureau’s Hot Spots Vehicle Theft Report, over 26,000 cars were stolen in the greater Chicago area last year. As we examined in our Car Theft: Regional Auto Theft Trends series with officer.com, cars in the Chicago area are often stolen via carjacking. While attending the annual International Association of

While the annual LoJack® Study on Construction Equipment Theft focuses on heavy equipment, other commercial investments are at risk as well.

The best lot management solutions help you simplify operations, streamline the car buying process and improve your bottom line. Not all of these solutions are created equal, though. If your dealership is considering a lot management system, here are five important factors you should consider.

For commercial equipment, skid steer loaders are the top type or class of heavy construction equipment stolen according to our 2017 LoJack Study on Construction Equipment Theft. These machines are popular with buyers because of their versatility.

With the rising popularity of keyless entry systems, smart key fobs and push-to-start ignitions, a whole new world of opportunity has opened up for thieves.