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What is LoJack® SafetyNet™?
How do I get LoJack® SafetyNet™for a loved one at risk of wandering?
What does it cost to enroll in the LoJack® SafetyNet™ Service?
Where is the LoJack® SafetyNet™ Solution available?
How do I get the LoJack® SafetyNet™ Solution into my local agency?
What does it cost for a law enforcement/public safety agency to become a member of LoJack® SafetyNet™?
If someone wanders and is in a hidden location, how do you find them?
Can a caregiver use the equipment to track a loved one without involving local law enforcement or search and rescue personnel?
Does the Personal Locator Unit / 'bracelet' require any maintenance?
How does LoJack SafetyNet compare with competitive products such as GPS or cellular based offerings?
Is this service covered by insurance?
Will Medicare or Medicaid pay for this service?
What services are available for families that need the LoJack® SafetyNet™ system and cannot afford it?
What is LoJack® SafetyNet™?
LoJack SafetyNet is a search and rescue system designed to track and rescue people at risk of wandering, including those with Alzheimer's, autism, Down syndrome, dementia and other cognitive disorders. Once a client is enrolled in the LoJack SafetyNet service, he or she is outfitted with a Personal Locator Unit (PLU) on his or her wrist or ankle. Should the client wander or go missing, trained law enforcement and public safety agencies use digital LoJack SafetyNet Search and Rescue Receivers to track the Radio Frequency signal emitted from the PLU on the client's wrist or ankle, the client is located, rescued and returned to his or her loved ones.
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How do I get LoJack® SafetyNet™ for a loved one at risk of wandering?
To enroll in the LoJack SafetyNet Program, please visit www.lojacksafetynet.com/enroll or call 1-877-4-FIND-THEM (1-877-434-6384).
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What does it cost to enroll in the LoJack® SafetyNet™ Service?
There is a $99 initial enrollment fee and a recurring $30 monthly charge. Payment can be made by credit card, check or bank automatic debits. You can save 7% if you pay your monthly service fees upfront ($25 of savings). Pricing does not include applicable taxes. Shipping and handling fees apply.
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Where is the LoJack® SafetyNet™ Solution available?
The LoJack SafetyNet Solution is available in select communities throughout the U.S. and in Canada.
Click here for a list of participating agencies or call 1-877-4-FIND-THEM (1-877-434-6384) to find out if LoJack SafetyNet/Project Lifesaver is available in your area.
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How do I get the LoJack® SafetyNet™ Solution into my local agency?
If the LoJack SafetyNet Program is not supported in your location and you feel that your area has a need for the service, we recommend a multi-step approach:
- Contact LoJack SafetyNet by calling 1-877-4-FIND-THEM (1-877-434-6384) to request literature about the program. A Customer Service Representative will mail you materials that you may use to educate your local agencies about the service.
- Contact your local public safety agency to make them aware of the program and of your interest.
- You may also encourage other people in your area that are interested in the LoJack SafetyNet service to contact local public safety agencies.
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What does it cost for a law enforcement / public safety agency to become a member of LoJack® SafetyNet™?
The LoJack SafetyNet program is offered to qualified law enforcement and public safety agencies at no cost. This includes search and rescue equipment and in-depth training and certification on the use of special equipment, technology and procedures for performing a search and rescue operation. Training includes special instruction on how to communicate with people afflicted with cognitive disorders (i.e. Alzheimer's, autism), which is essential to the successful rescue of missing people who wander.
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If someone wanders and is in a hidden location, how do you find them?
The Personal Locator Unit (PLU) is a wrist or ankle bracelet that uses Radio Frequency technology, which is proven to be the best and most reliable technology for tracking and rescuing people who wander or become lost. Radio Frequency operates even if the person is located in or around a densely wooded area, in a concrete structure, in a subway, or in a building constructed with steel. Additionally, Radio Frequency delivers the utmost precision in "last mile" tracking, which enables police to pinpoint the precise location of the missing person.
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Can a caregiver use the equipment to track a loved one without involving local law enforcement or search and rescue personnel?
The LoJack SafetyNet system relies on law enforcement and public safety agencies for tracking and rescuing people who are missing. The in-depth training on how to use the Search and Rescue Receiver makes search and rescue team members best equipped to execute this delicate mission. In addition, a caregiver, under stress is likely to be unable to get the tracking unit to function properly, thereby making search and rescue personnel better suited to complete the task successfully.
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Does the Personal Locator Unit / 'bracelet' require any maintenance?
The waterproof bracelet is designed to be worn 24 hours a day, 7 days a week, including in the shower or while swimming.
In addition to search and rescue support, the LoJack SafetyNet Solution includes a monthly visit from a locally trained representative to change the battery and strap on the personal location bracelet. In addition, a caregiver completes a brief and simple daily test on the bracelet to ensure that the device is operational.
You can contact LoJack customer support at 1-877-4-FIND-THEM (1-877-434-6384) 24 hours a day, seven days a week for questions or support.
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How does LoJack SafetyNet compare with competitive products such as GPS or cellular based offerings?
Click here for a side by side comparison between the LoJack SafetyNet Solution and competitive products.
- The LoJack SafetyNet system relies on Radio Frequency technology which is the most robust and effective technology for search and rescue. Radio Frequency signals can track people in hidden locations (such as a densely wooded area, concrete structure, subway, or building constructed with steel), whereas GPS / cellular products require line of sight with orbiting satellites in order to be operational.
- Other products such as locks or even wander alert systems are helpful in securing or monitoring an area, but cannot help track and rescue someone that has left the perimeter.
- Maintenance is minimal versus other products like GPS/cellular-based bracelets, which require that the battery be changed every few days.
- LoJack SafetyNet works on frequency band 216.0125-216.9875 MHz, which is allocated by the FCC for law enforcement tracking - meaning that our signal will experience no interference with digital TV.
- The LoJack SafetyNet Search and Rescue Receiver is water resistant to withstand harsh weather conditions.
- The LoJack SafetyNet Personal Locator Unit is waterproof for protection 24/7.
- LoJack SafetyNet has consistent frequency coverage and functionality in markets throughout the United States and Canada, meaning you are covered when traveling between areas within the program.
- LoJack SafetyNet is directly integrated with law enforcement. Law enforcement and public safety personnel are equipped with Search and Rescue Receivers, which are provided to agencies by LoJack at no cost.
- The comprehensive training process provided to law enforcement and other public safety agencies teaches search and rescue team members the psychology of people afflicted with Alzheimer's and autism -specifically how to search for and approach them, what to do to gain their trust and how to communicate with them. This process is critical to achieving successful rescues.
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Is this service covered by insurance?
In many cases, this service is not covered by private insurance policies. We recommend that you check with your provider for the details of your coverage.
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Will Medicare or Medicaid pay for this service?
LoJack SafetyNet is not yet covered by Medicare, but is covered by Medicaid in select states by the appropriate waiver. Efforts are being made to expand Medicare and Medicaid coverage for this service on a national level.
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What services are available for families that need LoJack® SafetyNet™ and cannot afford it?
LoJack SafetyNet's providing of tracking and rescue receivers to agencies at no cost has freed up agency funds that may be re-allocated to assist those who cannot afford the service. In addition, many states have been able to qualify this service as part of a Medicaid waiver.
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